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Wednesday, August 31, 2011

Day 3: Keynote, Chatter, and Blazing Pages!

Hey all again!

Busy day out there today! Quick shout out to the ! flying solo ! group. Good success and hopefully I'll be meeting with some more of you guys in a few hours before the Gala!

Started out the day by meeting fellow "Flying Solo" group member Aoife for breakfast before making our way over to the keynote. Glad we left when we did; although not a straight on shot of the stage, we had a good profile view and plenty of monitors.

The keynote was great; speakers included Marc Benioff, Parker Harris, and Kraig Swensrud of Salesforce. Guest speakers were Tim Campos, CIO of Facebook, and Angela Ahrendts, CEO of Burberry. Also in attendance, Neil Young and MC Hammer.

Big things are happening for Chatter. IM and screen sharing internal to your org and public groups and meetings with your clients. Quick easy invites to the client gives access to these public groups. This left me with one good question... can it be branded or are we stuck with Salesforce branding?

Another cool concept that was discussed was touch.salesforce.com. This was an iPad app that handled Salesforce.com as an HTML5 app. They were pushing the write once, ready for many philosophies. Can't wait to start playing around with that. Imagine writing an app for the web, that also works on your iPad, Android tablets, and mobile phones, across any platform, all the same.

Service and support gets some new goodies too, aside from the Radian6 buyout, there is a cool new tool that allows Facetime, directly to clients from a case. Pretty sweet idea. Jigsaw has been merged with D&B and now called data.com. No telling if this is included with Salesforce, or still the pay for a premium version model we saw in the past few releases.

Check out the whole thing here: https://www.facebook.com/salesforce

Time for the Cloud Expo, Gala, and Metallica!!!